Conference Schedule

Tuesday, Feb. 25
Optional Morning Workshops

8 - 9 AM: Registration and Breakfast for Workshop Attendees

     Options:

          1. Silver Certification

          2. Digital Marketing

          3. Hands-on IT

9 - 10:30 AM: Workshop Round I

10:30 AM - 12 PM: Workshop Round 2

12 - 1 PM: Lunch for Workshop Attendees

Summit

11 AM - 1 PM: Registration

1 - 1:30 PM: Welcome Remarks

1:30 - 2:30 PM: Service Ready

2:45 - 3:45 PM: Operations 2020

4 - 4:45 PM: Military Update

Awards Reception

6 - 8 PM: Cocktail Reception with Awards

Wednesday, Feb. 26
Summit

8 - 9 AM Registration and breakfast

9 - 9:45 AM: Sales & Marketing: Tools & Resources

9:45 - 10:30 AM: IT for Customer Experience

10:45 - 11:45 AM: Day in the Life of a Planner

11:45 AM - 1 PM: Luncheon

1 - 2 PM: Panel -- Best Practices in COD & NAT Sales

2 - 3 PM: Move Management for Sales People

3:15 - 4 PM: Get the Most out of Philanthropy

Awards Gala

5 - 7:30 PM: Dinner & Awards Gala

7:30 - 9:30 PM: President's Club VIP Experience (By Invitation Only)

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USDOT 70719 • MC 87113 | USDOT 2256609 • MC 770031

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